ZenRooted ships orders 5 days a week; Monday through Friday except on US Holidays. Orders submitted before 2:00 pm PST Monday through Friday will be shipped the same day. Order submitted after 2:00 pm PST, on weekends or US Holidays will be shipped on the next business day.
ZenRooted may choose to cancel international orders that exceed certain weight or value limits.
For USA shipping: Click Here.
INTERNATIONAL SHIPPING (OUTSIDE OF THE USA, CANADA & MEXICO)
International orders will be shipped via your selection at checkout. You will receive a confirmation email once your order has shipped.
INTERNATIONAL PAYMENT METHODS
We accept VISA, MasterCard, Discover, American Express and PayPal. We charge your account in US Dollars and your payment provider automatically converts that into a charge in your local currency. Currency exchange is done at the prevailing exchange rate. Some international credit cards will not work in the US. In this case, we recommend using PayPal.
CUSTOMS, DUTIES, & TAXES
When ordering from Kaymichelle.com, you're responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Please note: Packages are shipped out on business days only. The following are holidays and are considered to be non-business days:
New Year's Day
Martin Luther King's Birthday
The Day After Thanksgiving Day
Please review your order for accuracy prior to submitting. If you need to make a change to your shipping address once your order has been processed, please contact us and we will do our best to accommodate your request.
If you have additional questions, please contact our customer service department at email@example.com or call 310.890.4249 - Monday through Friday from 9:00 am to 4:00 pm PST USA.