We want you to be satisfied with every item that you purchase from Zenrooted. Unopened and Unused or defective merchandise can be returned for exchange within 10 days of purchase with proof of purchase.
Please note all gift cards, e-gift certificates, and clearance merchandise may not be returned for exchange. Shipping & handling is not refundable for exchanges.
PLEASE MAIL RETURNS AND EXCHANGES TO THE ADDRESS BELOW:
6071 Colgate Ave
Los Angeles, CA 90036
We recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit (ZenRooted will not be responsible for any returns lost during shipping).
RETURN FOR EXCHANGE
Please email the item or items that you are returning and the reason for returning the merchandise and we will respond. Once we have responded you can send items to the address above.
Please note that you will be responsible for the cost of return shipping as well as new shipping charges to receive the desired products (unless the product is damaged or defective).